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Mark
Hordes is a 'thought leader" in business
consulting, professional services
strategy development and change
management. He has published over 100
articles in leading business journals,
Internet websites, and commercial
publications such as The Houston
Business Journal, Singapore Straits, The
Professional Services Journal, Ransford
Report and the Houston Chronicle. He is
also the co author of the best selling
service book, "S-Business: Reinventing
the Services Organization."
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